Managing Generational Differences for Operational Excellence

Today’s workplace is made up of four generations working together for the first time in history. Each with its’ own values, norms and perspectives. Our fastpaced, everchanging economic and social landscape requires organizations to utilize their human resources to the fullest. This workshop prepares leaders, managers and employees to learn about the unique differences and similarities among generations and provides tools and techniques to manage the dynamics of working in a multi-dimensional and generational workplace.


  • Understand the differences among different generations and the impact on the workplace
  • Assess your personal feelings and opinions about different generations and its’ impact on others
  • Provide tools and information to participants that can be applied in their organizational and personal lives to address generational issues effectively and productively